FAQs

Frequently Asked Questions (FAQs) for Luxe Boutique 

Q: How long does shipping take?
A: Due to high demand, expect shipping to take 10-12 business days. We appreciate your patience as we work to deliver your order.

Q: Do you offer free shipping?
A: Yes, we offer free shipping worldwide, making our products more accessible to everyone.

Q: Are there additional taxes or VAT charges?
A: Our prices do not include VAT or local taxes. These are determined by your local customs and are the responsibility of the customer.

Q: What if my order doesn't arrive ?
A: If your order hasn't arrived within 45 days, you're eligible for a full refund. Your satisfaction is our priority.

Q: How quickly are orders processed?
A: Orders are processed within 1 to 3 business days. 

Q: Can I change or cancel my order?
A: Changes or cancellations are possible within 12 hours of ordering. After that, you can still return the product for a full refund upon receipt.

Q: How do I return an item?
A: For returns, please contact us at our email address. If your item is defective or damaged, include your order number, photographs of the item, and all related references when you received the package. We'll work diligently to resolve your case as quickly as possible.

Q: How are refunds processed?
A: Refunds will be credited back to your original form of payment. They will be sent to the card-issuing bank within 7 to 10 business days of receipt of the returned package or cancellation request. For specifics on when the refund will appear in your account, please contact your bank.

Q: How can I contact Luxe Boutique for support or inquiries?
A: For support or inquiries, email us at info@luxeboutique.site. We're here to help with any of your questions or concerns.